Terms of use

1. About the service

FotuNex brings together event photos from photographers, helps each participant find their own photos by selfie, bib number or time, and delivers the purchased original. It is developed and operated by Code Cacto.

2. Account and eligibility

To use FotuNex you need to create an account with truthful information and keep your password confidential — what happens on your account is your responsibility.

The service is not intended for anyone under 13 years old.

3. Acceptable use

Use the service for lawful purposes only. Attempting to exploit security flaws, reverse engineering with malicious intent, automating access in a way that degrades the service, or using it in a way that harms other people is prohibited.

4. Plans and billing

Payment is made on the payment gateway's secure page, outside our website: no card data passes through our servers. We accept Pix and card; with Pix, each payment unlocks one period of use — there is no automatic charge. The trial period is 7 days.

5. Your data

How your data is handled is described in the Privacy Policy.

6. Availability

We work to keep the service up and running, but we don't guarantee uninterrupted availability: maintenance, third-party failures and connection issues happen.

7. Termination

You can delete your account at any time, directly on the website. We may suspend access in case of violation of these terms, or non-payment — notifying you beforehand whenever possible. When you request deletion, your account will be permanently deleted after 30 days. During that period, the account is locked, the data is kept and you can change your mind by signing in again.

8. Who shoots and who sells

The photographer is the author of, and responsible for, the photos they publish. FotuNex runs the store, the payment and the delivery, and charges a fee on each sale.

When you buy, you get a personal-use license for the photo. Commercial use requires the photographer's permission.

9. Your right to your own image

Don't want to appear in a photo? Use Remove my photo: we hide it in every event and reply within 2 business days. Photos of minors are hidden immediately.

10. Changes

These terms may be updated. Relevant changes are published on this page, with the update date revised. Questions about this document: [email protected].